Time-Based Call Routing and Business Hours

Time-based routing lets your phone system behave differently depending on when a call comes in.

What you can do

• Route calls to a live receptionist during business hours and to a different greeting after hours
• Send weekend calls to an on-call mobile
• Use a holiday greeting on specific dates (Thanksgiving, Christmas, etc.) without rebuilding the menu
• Send overnight calls to voicemail with a specific after-hours message

How to set it up

Tell us your hours (including lunch closures or short Fridays if relevant) and we'll build the schedule. Updates — including adding holidays as they come up — are included at no charge.