Voice traffic uses SRTP for media (AES-128) and TLS 1.2+ for signaling. That means call audio is encrypted end-to-end between your phone and our network — not readable in transit.
Our infrastructure runs behind DDoS protection at the network edge. Endpoint connections are authenticated; we use zero inbound ports on our control plane.
Customer Proprietary Network Information (CPNI) — basically, who you call and when — is protected by FCC rules. We don't share CPNI with marketers or affiliates. Account-related calls verify the caller's identity before discussing CPNI.
The platform is HIPAA-ready. If your industry needs a Business Associate Agreement (BAA), reach out and we'll get one in place.
If you still can't find an answer to what you're looking for, or you have a specific question, open a new ticket and we'd be happy to help!
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